Frequently Asked Questions

A subscription-based web design service is a model where clients pay a flat monthly fee for ongoing access to professional web design services. This model offers flexibility, and it is affordable, allowing businesses to access high-quality design services without the need for large upfront payments.

With a subscription-based web design service, clients sign up for a monthly subscription plan that best fits their needs. They work closely with us to create and maintain their website. The subscription fee typically covers design, maintenance, updates, and support services.

Subscription-based web design services offer several benefits, including:

• Affordable pricing: Monthly subscription fees make web design services more accessible and budget-friendly.
• Flexibility: Clients can scale their subscription plans based on their evolving needs.
• Ongoing support: Subscribers receive continuous support, updates, and maintenance for their website.
• Predictable costs: Monthly subscription fees provide predictable costs without large upfront investments.

After subscribing to our service, you’ll receive a confirmation email with all the necessary details. Our team will then reach out to discuss your requirements and kickstart the process of enhancing your online presence. From there, we’ll work closely with you to bring your vision to life and ensure your satisfaction every step of the way.

A fully managed website refers to a comprehensive service where all aspects of website maintenance, updates, security, and support are handled by a dedicated team. This includes regular content updates, software updates, security monitoring, backups, and technical support to ensure the website remains secure, up-to-date, and functioning optimally at all times. With a fully managed website service, clients can focus on their core business activities while entrusting the ongoing management and maintenance of their website to experts.

During the subscription period, we retain ownership of the website as part of our service agreement. However, upon the completion of the minimum 12-month commitment, clients have the option to take full ownership of their website. At this point, we can facilitate the transfer of all website assets, including design files, content, and domain ownership, to the client’s preferred hosting provider or their in-house team. This ensures that clients have complete control and autonomy over their website moving forward.

Choosing the right subscription plan depends on your business’s needs, goals, and budget. Consider factors such as the size and complexity of your website, the level of support and maintenance required, and any additional features or services you may need. Our team can help you assess your needs and recommend the best plan for your business.

Yes, most subscription-based web design services offer flexible cancellation policies. Clients can typically cancel their subscriptions at any time with no long-term commitments or penalties. However, it’s essential to review the terms and conditions of the subscription agreement to understand any cancellation fees or requirements.

While we aim to offer flexibility in our subscription-based web design service, there are specific terms regarding cancellations. Due to the absence of setup fees or upfront costs, there is a minimum commitment period of 12 months for each subscription. If a client wishes to cancel before this period, a cancellation fee of $3,500 applies. Please review the terms and conditions of your subscription agreement for more details on cancellation policies and requirements.

We understand the importance of this matter. While we do not offer refunds for any paid subscription plans, we are committed to ensuring your satisfaction. You have the option to cancel your subscription plan after 12 months. Also, we provide revisions to guarantee the quality of our service. Please review our Terms of Service.

No, our approach involves crafting solutions based on a framework tailored to meet your needs and goals. While we don’t offer custom web design in the traditional sense, our process ensures that your website is strategically designed and implemented to achieve optimal results for your business.

When we say, “one request at a time”, it signifies that we focus on working on one design or task request from your queue sequentially. Upon completion of a request, we promptly proceed to the next task in your queue. A request, or task, includes any assignment you allocate to us. This may involve designing a custom logo, revising existing designs, performing website maintenance, or any other task necessary for our team to be involved in your projects.

Certainly! We provide custom branding and logo designs to establish and enhance your brand identity online.

Absolutely! We provide ongoing support for website maintenance, ensuring your website stays current and secure. In addition, we offer website hosting and domain registration services to streamline the process of launching and managing your website.

If you require additional design or development work beyond your subscription plan, you can typically request custom services on a project-by-project basis. These services may be billed separately from your monthly subscription fee based on the scope and complexity of the work. Our team can provide quotes and estimates for any additional services you may require.

WordPress is a popular choice for web design due to its versatility, ease of use, and extensive range of features. As an open-source platform, WordPress offers flexibility in design and functionality, allowing for easy customisation to meet specific business needs. In addition, its robust plugin ecosystem provides access to a wide array of tools and resources for enhancing website performance and functionality. Overall, WordPress provides a reliable and scalable solution for building dynamic and engaging websites.

Starting your journey with Evolve Matrix is simple! Select a plan that aligns with your requirements, subscribe, and you’ll be on your way to receiving top-notch web design support. If you have any questions or wish to discuss further, feel free to schedule a call. Otherwise, if you’re ready to move forward, proceed to checkout with one of our packages, and we’ll start the initial process of working on your project.